Support: [email protected]
I’ve paid but I still can’t see some content
While most videos are available on all tiers, you may need to upgrade to view full-length video content.
How often are the payments
Payments are on a per month basis.
How do I cancel my membership/subscription?
Firstly, sign in to your account > My Account > Subscriptions > Cancel my subscription
Can I get a refund?
Due to the nature of content subscriptions, we are only able to offer refunds to those who experienced problems accessing content.
I’m paying, but can’t access any content
Firstly, please double-check you are signed up for our membership subscription and not our Patreon page. If you cannot view any content at all, or access your member’s feed, you should get in touch straight away:
[email protected] If you ultimately opt for a refund, we can only honour the last two month’s payments.